
Dr. Giuseppe Stigliano
Master customer experience in a post-digital world with Dr. Giuseppe Stigliano, global marketing innovator and CX visionary. Giuseppe equips organisations to bridge traditional and modern leadership models and design seamless customer experiences across physical and digital realms. Recognised by Thinkers50 as a top global leader, co-author with Philip Kotler, and TEDx speaker with 1m+ views.

New York, United States
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Co-author of three best-selling books with Philip Kotler, including Redefining Retail, Giuseppe's insights have reached over 100,000 readers worldwide. His TEDx talk has garnered over 1 million views, and Thinkers50 recognized him as one of 2024's most inspiring global leaders poised to impact management thinking.
Giuseppe helps organizations bridge the gap between traditional and modern business models by developing actionable strategies for digital transformation. His cross-industry expertise enables companies to transform marketing from an isolated function into a catalyst for business growth and innovation, particularly in customer experience design, AI implementation, and adaptive leadership.
Audiences leave Giuseppe's presentations with practical frameworks for navigating complex market shifts, tools to create seamless customer journeys across physical and digital realms, and strategies to foster innovation cultures that thrive amid constant change.
Book Giuseppe to equip your team with the vision and adaptability needed to excel in today's rapidly evolving business landscape.
Topics, Sessions And Talks
Dr. Giuseppe Stigliano examines how customer experience is being reshaped by rising expectations and the convergence of physical, digital, and virtual environments. Organizations face the challenge of integrating technology without losing human relevance or consistency across channels. Drawing on global case studies and retail transformation research, he explores the move from basic digital adoption to optichannel strategies that create seamless journeys. Participants gain practical frameworks to design integrated experiences that strengthen loyalty and long-term growth.
Dr. Giuseppe Stigliano explores how artificial intelligence is redefining competitive advantage across marketing, sales, operations, and strategy. Beyond automation, AI is changing how decisions are made, how brands engage customers, and how new business models emerge. He unpacks both the opportunity and the responsibility of adoption, including governance and ethics. Participants gain clarity on where AI delivers measurable value and how to integrate it responsibly for sustainable performance.
Dr. Giuseppe Stigliano addresses the widening gap between traditional leadership models and the realities of the post-digital economy, where disruption is no longer new but permanent. Leaders must navigate shifting consumer behavior, evolving organizational structures, and heightened experiential expectations. He compares leadership approaches across company life cycles and market conditions, revealing what defines effective leadership today. Participants gain insight into developing leadership styles that remain adaptive, relevant, and resilient.
Dr. Giuseppe Stigliano reframes selling as a discipline rooted in trust, insight, and long-term partnership rather than transactional persuasion. As buyers become more informed and skeptical, sales professionals must evolve into strategic advisors. He demonstrates how data, deep client understanding, and solution tailoring transform sales effectiveness across complex environments. Participants gain practical tools to strengthen credibility, manage extended sales cycles, and create shared value with customers.
Dr. Giuseppe Stigliano explores why most change initiatives fail without a deeper cultural shift at their core. Transformation demands more than new processes; it requires alignment around vision, mindset, and organizational purpose. Through real-world examples, he illustrates how leaders can turn resistance into engagement and structure into agility. Participants gain frameworks to communicate change with clarity, build organizational resilience, and sustain momentum through uncertainty.
Looking for a custom keynote or workshop designed around your company’s goals and culture? The expert will create a tailored, interactive session that aligns with your objectives, values, and strategic priorities. From leadership and innovation to wellbeing and collaboration, each experience is built from the ground up to deliver measurable impact and lasting change.
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Not necessarily. While the speakers listed on our website may not have worked with PepTalk in the past, they are recognized professionals in the industry and known to engage in similar events and engagements. We work with a wide variety of speaker agents and talent agencies to ensure we have the best selection of speakers, hosts, comedians and entertainers available.
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We work with speakers across a variety of fee ranges, giving you the flexibility to choose someone who fits your event's needs. Virtual keynote fees in the UK and Europe typically start at £2,000, while in-person top-tier speakers can reach £25,000. In the US, virtual in-person fees range from $5,000 to over $100,000, depending on the speaker and format, such as after-dinner talks, conference keynotes, Q&As, or podcasts. Comedians generally start at £1,500 or $2,000 for a 20-minute set.
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Partnering with PepTalk means elevating your events with our curated roster of top motivational speakers, industry experts, delivering punchy keynotes that leave a lasting impact. From talent selection, to contracts and logistics, we handle it all. We have global expert network, with over 3000 speakers from over 33 countries on our line-up.
We also provide a full range of talent, from event hosts and moderators to interviewers and corporate entertainment, ensuring your event’s success from start to finish.
PepTalk workshops are interactive learning experiences for leaders at all levels, blending theory with practical insights from industry experts. These programs, led by experienced facilitators, are designed to drive real mindset changes and equip participants with actionable skills. Workshops can be customised to meet your organisation's specific needs. Explore our workshop examples and contact us today to learn how your team can benefit.
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