Noreena Hertz
Transform workplace strategy with Noreena Hertz, speaker and renowned economist. Noreena works with global leaders on economic trends, ESG, and organizational transformation, delivering insights recognized by TED, World Economic Forum, and Fortune 500 boards including Mattel and Warner Music Group.
London, United Kingdom
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Noreena's groundbreaking work as an economist delves into the intersection of economics, technology, politics, and society. She has authored five bestselling books, including The Lonely Century, Eyes Wide Open, and The Silent Takeover.
Her expertise has led her to speak at prestigious events such as TED, the World Economic Forum, and Google Zeitgeist. Noreena advises top global leaders on strategy, ESG (Environmental, Social, and Governance), the post-millennials, and transformation.
She has served on Citigroup's Politics and Economics Global Advisory Board and the Inclusive Capitalism Taskforce's Advisory Group. Currently, she sits on the boards of Mattel, Warner Music Group, and Workhuman.
Noreena's influential thinking inspired Bono's Product 'Red'. She holds a PhD from Cambridge University and an MBA from the Wharton School of the University of Pennsylvania.
Noreena is based at the Institute for Global Prosperity, University College London, where she holds the position of Honorary Professor. She has also contributed her expertise to RWE's Digital Transformation Board.
Throughout her career, she has shared platforms with luminaries such as President Bill Clinton, Professor Stephen Hawking, and David Beckham. Her opinion pieces have been featured in renowned publications including The New York Times, The Washington Post, The Wall Street Journal, The Guardian, The Financial Times, Die Zeit, El Pais, and The South China Morning Post.
Topics, Sessions And Talks
AI is revolutionizing industries worldwide, especially in customer service, where it promises to transform rather than automate. Noreena Hertz will explore how AI can enhance customer loyalty, improve service efficiency, and provide data-driven insights. She will address how to collaborate with AI while maintaining the human touch. Through stories, case studies, and anecdotes, attendees will learn how AI can be more empathetic than humans, make better judgment calls, and the pitfalls like hallucinations and biases. Discover why AI chatbots are Gen Z's new best friends and what this means for customers, employees, and society.
This talk explores the contemporary micro and macroeconomic forces that are shaping our world today. Learn how these economic dynamics influence everyday life and global trends. Attendees will gain valuable insights into the complexities of the economy, enhancing their understanding of its impact on society and equipping them with knowledge to navigate the economic landscape effectively.
An engaging discussion on the intersections of politics, economics, and communication. Explore how these fields influence one another and shape societal outcomes. Attendees will gain insights into the complexities of political discourse, the impact of economic policies, and the role of effective communication in driving change. This conversation promises to deepen understanding and inspire new perspectives on these critical issues.
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